ALTERATION POLICY

In the event of a sizing issue concerning a product we will be happy to make the required alterations to the existing piece given that the customer is ready to pay for the charges. 

The return of the garment will be the customer’s responsibility and any charges would have to be borne by the customer. And the shipping charges once the piece is altered will be at client’s cost.

Returns or exchanges must be returned to us within 7 days of being received

Shipping & Return Policy

RETURN EXCHANGE

YOU MUST INFORM US OF YOUR INTENTION TO REPLACE/RETURN THE ITEM TO US WITHIN 7DAYS OF RECEIPT OF THE PRODUCT.

Inform us on Mail: contact@cottoncandynightwear.com (Customer Care mail id)

Inform us on Call: +91 96876 23819(Customer Care Phone Number)

Mon-Fri between 09:30 AM to 6:30 PM in the following circumstances

1.Defective/Incorrect product replacement

2.Return/Cancellation of a product you no longer want.

3.Break or Opened stiching Product can't acceptable.

4.Expired product can 

WHAT IS OUR RETURN POLICY?

Products which you received in "Damaged/Defective/Broken" condition.

Products not as per description/photo on the website. Some variation Possible.

Products which you may not like for quality, color and design related issues.

HOW TO RETURN PRODUCT?

Self-ship Return Policy : If You have Return Product via Self Ship on Following

Address: PLOT NO 2231/A, FLAT NO 2, SANGAT APARTMENT, BESIDE CIRCUIT HOUSE, WAGHAWADI ROAD, BHAVNAGAR, Bhavnagar, Gujarat, 364002

Number : +91 96876 23819

Email : contact@cottoncandynightwear.com

Reverse pick up from your shipping address: If you Want to Return product Via Reverse Pickup, please inform Us within 7 days of delivered product Via call (+91 96876 23819) or Email (contact@cottoncandynightwear.com)

WHEN WILL GET REFUNDED?

We can refund you when the seller notifies us of the receipt of the item back from you or the online tracking shows as delivered to Our address. Remember that items have to be returned to sellers directly by you (self-ship). Once we get notification of the return item, we will credit the amount back to you within 15 working days (does not include Saturdays, Sundays and Bank Holidays).

You will receive a full refund of the amount you paid, either via Online Transactions (for card payments and net banking) or via NEFT payment (for COD payments).

Your returns must reach our Return Cell with original tags; else you will not be eligible for refunds.

If the order is cancelled, lost or un-delivered to your preferred location/address, we will refund the complete order amount including shipping charges.

COD Charges Dedicated in you Total amount when you have place COD Order.

WHEN WILL GET PRODUCTS?

Within 10 working days you will get your order.

We email you the tracking number after we dispatch your order